Business & Management Advisory
Process Improvement
Lean and Six Sigma-informed redesign of the workflows that cost you margin.
Overview
Every organisation has a handful of processes that quietly consume margin: rework loops, approval queues, and handoffs where work sits waiting for someone to notice it.
We measure cycle times before and after, so the improvement is a number rather than a feeling.
What is included
- Process mapping and value stream analysis
- Cycle time and waste measurement
- Root cause analysis on defects and rework
- Redesign workshops with the people doing the work
- Automation opportunity assessment
- Standard operating procedure development
- Control charts and ongoing measurement
- Team training in continuous improvement
How we run it
- 01
Scope
Map the process end to end and measure the current cycle time and defect rate.
- 02
Build
Redesign with the team that runs it, then pilot on a contained volume.
- 03
Launch
Roll out with new procedures and training.
- 04
Measure
Track control charts, and confirm the improvement held after three months.
Questions
Before you enquire
- Do you need Six Sigma certification to benefit?
- No. We use the tools that fit the problem and train your team in the ones they will keep using.
- What if staff resist the change?
- Resistance usually signals the redesign missed something real. We design with the team doing the work, which removes most of it.
- How much improvement is typical?
- It varies too much to promise a number honestly. We measure the baseline first so the result is verifiable either way.
Often bought together
Operating Model Design
Structure, roles, decision rights and the reporting lines that make them stick.
Internal Controls & Risk
Control design, testing, segregation of duties and closing audit findings for good.
Applied AI
Document processing, assistants and decision support, scoped to measurable savings rather than novelty.
Next step
Need process improvement?
Tell us what you are trying to achieve and by when. We will come back with scope, price and an honest view on fit.